View Issue Details

IDProjectCategoryView StatusLast Update
0000312TeraCopyEnginepublic2018-01-05 23:25
Reportermarqisoft4cs 
PrioritynormalSeverityblockReproducibilityalways
Status newResolutionopen 
Product Version3.26 
Target VersionFixed in Version 
Summary0000312: No copy is possible due to systematic app crash exception msg: This hashing algorithm is not available in your OS.
DescriptionWhenever I try to start a copy process on my computer with Teracopy enabled, it crashes right before starting the copy. I've noticed that Teracopy (3.26) is able to create FileList.dat when necessary, but anyway ain't able to run the actual copy process. It's a strange bug, as it did not happen on my brother's computer. Maybe that's related in some way to my long lasting installation of Windows 7? Note that I had no such issue with the previous major version (2.3, if I remember well) of Teracopy.

Do you have any idea why this systematic bug occurs? Does Teracopy has some dependencies such as .NET or some runtime library?

Please help. In the mean time, I do not have the choice but to disable Teracopy on my PC.
Steps To ReproduceAs the issue is systematic on my computer, I can just underscore that it occurs whenever I request a copy to be carried out (copy-paste, drag-drop, or even using the explorer's contextual menu).

Still, you may find useful infos in the attached two bug-report files!
TagsNo tags attached.
OSWindows 7
OS Version64 bit

Relationships

Activities

marqisoft4cs

2018-01-05 23:25

reporter  

bugreport2.txt (19,903 bytes)
date/time          : 2018-01-05, 22:56:48, 257ms
computer name      : MACHINA
user name          : Marc
registered owner   : Marc
operating system   : Windows 7 x64 Service Pack 1 build 7601
system language    : French
system up time     : 6 hours 38 minutes
program up time    : 12 seconds
processors         : 4x Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
physical memory    : 17621/24519 MB (free/total)
free disk space    : (C:) 100.03 GB
display mode       : 1920x1080, 32 bit
process id         : $1894
allocated memory   : 90.27 MB
largest free block : 1.26 GB
command line       : "C:\Program Files\TeraCopy\teracopy.exe" Copy *"C:\Users\Marc\AppData\Roaming\TeraCopy\FileList.dat" "M:\MusiquePublique\Collection2018"
executable         : teracopy.exe
exec. date/time    : 2017-10-16 23:03
version            : 3.2.6.0
compiled with      : Delphi 10.1 Berlin
madExcept version  : 4.0.18
contact name       : Marc Laurencelle
contact email      : marc.laurencelle@gmail.com
callstack crc      : $fdad991b, $90346ab4, $00000000
exception number   : 1
exception class    : Exception
exception message  : This hashing algorithm is not available in your OS.

main thread ($1fcc):
00642051 +0cd teracopy.exe Hashes    213  +10 THash.init
00641f41 +221 teracopy.exe Hashes    199  +36 THash.setup
00641cfb +027 teracopy.exe Hashes    156   +2 THash.Create
00672ff5 +135 teracopy.exe FileList  602  +22 TFileList.Create
0069b5c9 +025 teracopy.exe Main     1079   +3 NewFileList
006a3d47 +0e7 teracopy.exe Main     5968   +3 HandleCommand
006a65d9 +38d teracopy.exe Main     6952 +152 WindowProc
75ee7885 +00a user32.dll                      DispatchMessageW
006a6e93 +55f teracopy.exe Main     7443 +270 WinMain
75b0343b +010 kernel32.dll                    BaseThreadInitThunk

main thread ($1fcc), inner exception level 1:
>> Exception, This hashing algorithm is not available in your OS
00642051 +0cd teracopy.exe Hashes    213  +10 THash.init
00641f41 +221 teracopy.exe Hashes    199  +36 THash.setup
00641cfb +027 teracopy.exe Hashes    156   +2 THash.Create
00672ff5 +135 teracopy.exe FileList  602  +22 TFileList.Create
0069b5c9 +025 teracopy.exe Main     1079   +3 NewFileList
006a3d47 +0e7 teracopy.exe Main     5968   +3 HandleCommand
006a65d9 +38d teracopy.exe Main     6952 +152 WindowProc
75ee7885 +00a user32.dll                      DispatchMessageW
006a6e93 +55f teracopy.exe Main     7443 +270 WinMain
75b0343b +010 kernel32.dll                    BaseThreadInitThunk

thread $1a00:
779d1f6f +0b ntdll.dll     NtWaitForWorkViaWorkerFactory
75b0343b +10 kernel32.dll  BaseThreadInitThunk

thread $1380:
779d1f6f +0b ntdll.dll     NtWaitForWorkViaWorkerFactory
75b0343b +10 kernel32.dll  BaseThreadInitThunk

thread $12ec:
779d0186 +0e ntdll.dll     NtWaitForMultipleObjects
75b0343b +10 kernel32.dll  BaseThreadInitThunk

modules:
00400000 teracopy.exe         3.2.6.0            C:\Program Files\TeraCopy
59a60000 d2d1.dll             6.2.9200.16765     C:\Windows\system32
5c630000 windowscodecs.dll    6.2.9200.21830     C:\Windows\system32
5cb60000 nvwgf2um.dll         23.21.13.8843      C:\Windows\system32
5e570000 DUI70.dll            6.1.7600.16385     C:\Windows\system32
5e630000 explorerframe.dll    6.1.7601.24000     C:\Windows\system32
5ea40000 d3d11.dll            6.2.9200.16570     C:\Windows\system32
5ebc0000 dxgi.dll             6.2.9200.16492     C:\Windows\system32
5f570000 DXGIDebug.dll        9.30.9600.16384    C:\Windows\system32
667b0000 FaultRep.dll         6.1.7601.17514     C:\Windows\system32
68560000 DWRITE.DLL           6.2.9200.22164     C:\Windows\system32
6d5b0000 dwmapi.dll           6.1.7601.18917     C:\Windows\system32
6f9b0000 powrprof.dll         6.1.7600.16385     C:\Windows\system32
6fa30000 DUser.dll            6.1.7600.16385     C:\Windows\system32
6fab0000 wkscli.dll           6.1.7601.17514     C:\Windows\system32
6fd70000 srvcli.dll           6.1.7601.17514     C:\Windows\system32
6fdb0000 bcryptprimitives.dll 6.1.7601.23451     C:\Windows\SysWOW64
6fdf0000 bcrypt.dll           6.1.7601.24000     C:\Windows\system32
6fe60000 ntmarta.dll          6.1.7600.16385     C:\Windows\system32
70270000 propsys.dll          7.0.7601.17514     C:\Windows\system32
71eb0000 netutils.dll         6.1.7601.17514     C:\Windows\system32
71ec0000 netapi32.dll         6.1.7601.17887     C:\Windows\system32
74480000 wsock32.dll          6.1.7600.16385     C:\Windows\system32
74800000 uxtheme.dll          6.1.7600.16385     C:\Windows\system32
74880000 winmm.dll            6.1.7601.17514     C:\Windows\system32
748d0000 rsaenh.dll           6.1.7600.16385     C:\Windows\system32
74910000 CRYPTSP.dll          6.1.7601.23471     C:\Windows\system32
74b50000 comctl32.dll         6.10.7601.18837    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d
74cf0000 version.dll          6.1.7600.16385     C:\Windows\system32
75250000 CRYPTBASE.dll        6.1.7601.24000     C:\Windows\syswow64
75260000 SspiCli.dll          6.1.7601.24000     C:\Windows\syswow64
75350000 DEVOBJ.dll           6.1.7601.17621     C:\Windows\syswow64
75370000 WS2_32.dll           6.1.7601.23451     C:\Windows\syswow64
753b0000 sechost.dll          6.1.7600.16385     C:\Windows\SysWOW64
753d0000 MSCTF.dll            6.1.7601.23915     C:\Windows\syswow64
754a0000 NSI.dll              6.1.7601.23889     C:\Windows\syswow64
75770000 SETUPAPI.dll         6.1.7601.17514     C:\Windows\syswow64
75910000 WINTRUST.dll         6.1.7601.23769     C:\Windows\syswow64
75940000 CFGMGR32.dll         6.1.7601.17621     C:\Windows\syswow64
75970000 ole32.dll            6.1.7601.24000     C:\Windows\syswow64
75ad0000 LPK.dll              6.1.7601.23974     C:\Windows\syswow64
75af0000 kernel32.dll         6.1.7601.24000     C:\Windows\syswow64
75c00000 msvcrt.dll           7.0.7601.17744     C:\Windows\syswow64
75cd0000 CRYPT32.dll          6.1.7601.23769     C:\Windows\syswow64
75e00000 oleaut32.dll         6.1.7601.23775     C:\Windows\syswow64
75ed0000 user32.dll           6.1.7601.23594     C:\Windows\syswow64
75fd0000 GDI32.dll            6.1.7601.23914     C:\Windows\syswow64
76070000 SHLWAPI.dll          6.1.7601.17514     C:\Windows\syswow64
76220000 KERNELBASE.dll       6.1.7601.24000     C:\Windows\syswow64
76520000 ADVAPI32.dll         6.1.7601.24000     C:\Windows\syswow64
765d0000 RPCRT4.dll           6.1.7601.24000     C:\Windows\syswow64
766d0000 comdlg32.dll         6.1.7601.17514     C:\Windows\syswow64
76750000 WLDAP32.dll          6.1.7601.23889     C:\Windows\syswow64
767a0000 CLBCatQ.DLL          2001.12.8530.16385 C:\Windows\syswow64
76830000 profapi.dll          6.1.7600.16385     C:\Windows\syswow64
76850000 shell32.dll          6.1.7601.24000     C:\Windows\syswow64
774a0000 IMM32.DLL            6.1.7601.17514     C:\Windows\system32
77500000 MSASN1.dll           6.1.7601.17514     C:\Windows\syswow64
77510000 USP10.dll            1.626.7601.23894   C:\Windows\syswow64
775b0000 USERENV.dll          6.1.7601.17514     C:\Windows\syswow64
779b0000 ntdll.dll            6.1.7601.24000     C:\Windows\SysWOW64

processes:
0000 Idle                      0 0   0
0004 System                    0 0   0
01a8 smss.exe                  0 0   0
02fc csrss.exe                 0 0   0
0330 wininit.exe               0 0   0
0344 csrss.exe                 1 0   0
0374 winlogon.exe              1 0   0
03a4 services.exe              0 0   0
03ac lsass.exe                 0 0   0
03b4 lsm.exe                   0 0   0
01bc svchost.exe               0 0   0
033c svchost.exe               0 0   0
0424 MsMpEng.exe               0 0   0
0498 svchost.exe               0 0   0
04b8 svchost.exe               0 0   0
04dc svchost.exe               0 0   0
0500 svchost.exe               0 0   0
0560 svchost.exe               0 0   0
0580 TrustedInstaller.exe      0 0   0
060c svchost.exe               0 0   0
0684 spoolsv.exe               0 0   0
06a4 svchost.exe               0 0   0
06f8 atkexComSvc.exe           0 0   0
077c aaHMSvc.exe               0 0   0
07a0 AsSysCtrlService.exe      0 0   0
07b8 AsusFanControlService.exe 0 0   0
07f4 NetlmService.exe          0 0   0
051c svchost.exe               0 0   0
05ec DTSU2PAuSrv64.exe         0 0   0
083c hasplms.exe               0 0   0
08a0 HeciServer.exe            0 0   0
08b8 IPROSetMonitor.exe        0 0   0
08dc Jhi_service.exe           0 0   0
08fc NVDisplay.Container.exe   0 0   0
0914 NvTelemetryContainer.exe  0 0   0
0958 PnkBstrA.exe              0 0   0
099c sqlwriter.exe             0 0   0
09c8 svchost.exe               0 0   0
0a20 TeamViewer_Service.exe    0 0   0
0aac AudioDevMon.exe           0 0   0
0bc8 WmiPrvSE.exe              0 0   0
0858 NisSrv.exe                0 0   0
0ca0 svchost.exe               0 0   0
0cb4 WUDFHost.exe              0 0   0
0d80 NVDisplay.Container.exe   1 0   0
0ecc FABS.exe                  0 0   0
0ff0 svchost.exe               0 0   0
0d04 IAStorDataMgrSvc.exe      0 0   0
0ba4 LMS.exe                   0 0   0
0168 SearchIndexer.exe         0 0   0
0ae8 taskhost.exe              1 56  33  normal
0ce4 dwm.exe                   1 17  2   high
0f1c taskeng.exe               1 0   0
0a70 AsRoutineController.exe   1 0   0
05a8 TurboVHelp.exe            1 0   0
0f98 ICCProxy.exe              0 0   0
0e1c EPUHelp.exe               1 0   0
0a64 AI Suite II.exe           1 0   0
0c38 RtkNGUI64.exe             1 20  29  normal
0b18 RAVBg64.exe               1 16  14  normal
009c msseces.exe               1 143 59  normal
0140 flux.exe                  1 31  16  normal C:\Users\Marc\AppData\Local\FluxSoftware\Flux
0ea4 iusb3mon.exe              1 18  7   normal C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application
0ed8 Dropbox.exe               1 38  36  normal C:\Users\Marc\AppData\Roaming\Dropbox\bin
1034 Dropbox.exe               1 9   4   normal C:\Users\Marc\AppData\Roaming\Dropbox\bin
10d0 Dropbox.exe               1 4   1   normal C:\Users\Marc\AppData\Roaming\Dropbox\bin
10e4 jusched.exe               1 9   2   normal C:\Program Files (x86)\Common Files\Java\Java Update
1364 svchost.exe               0 0   0
102c UNS.exe                   0 0   0
1150 AlertHelper.exe           1 0   0
14bc IAStorIcon.exe            1 33  16  normal C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology
10f4 chrome.exe                1 251 70  normal
11c8 chrome.exe                1 9   4   normal
1788 chrome.exe                1 9   4   normal
0b44 chrome.exe                1 16  4   normal
0df8 chrome.exe                1 4   1   normal
147c chrome.exe                1 4   1   normal
0f7c chrome.exe                1 4   1   normal
165c chrome.exe                1 4   1   normal
0ee0 chrome.exe                1 4   1   normal
09c4 chrome.exe                1 4   1   normal
16a8 chrome.exe                1 4   1   normal
15e4 chrome.exe                1 4   1   normal
1774 chrome.exe                1 4   1   idle
1698 chrome.exe                1 4   1   idle
0694 chrome.exe                1 4   1   idle
0fd4 chrome.exe                1 4   1   idle
18b4 chrome.exe                1 4   1   idle
1b4c chrome.exe                1 4   1   normal
1a94 chrome.exe                1 4   1   normal
1aa4 chrome.exe                1 4   1   normal
15dc chrome.exe                1 4   1   idle
1514 chrome.exe                1 4   1   idle
1e6c audiodg.exe               0 0   0
103c explorer.exe              1 645 460 normal
1e30 chrome.exe                1 4   1   idle
1ae8 TeraCopyService.exe       0 0   0
1f08 SearchProtocolHost.exe    0 0   0
1e88 SearchFilterHost.exe      0 0   0
1894 teracopy.exe              1 157 70  normal C:\Program Files\TeraCopy

hardware:
+ Acronis Devices
  - Acronis TIB Mounter (driver 4.3.0.2138)
  - Acronis Virtual Disk Bus (driver 1.1.0.2105)
+ Computer
  - ACPI x64-based PC
+ Disk drives
  - ATA ST3000DM001-9YN1 SCSI Disk Device
  - FCR-HS3       -0 USB Device
  - FCR-HS3       -1 USB Device
  - FCR-HS3       -2 USB Device
  - FCR-HS3       -3 USB Device
  - WD My Passport 0740 SCSI Disk Device
+ Display adapters
  - NVIDIA GeForce GTX 660 Ti (driver 23.21.13.8843)
+ DVD/CD-ROM drives
  - ATAPI iHAS424   B SCSI CdRom Device
  - ELBY CLONEDRIVE SCSI CdRom Device
+ Human Interface Devices
  - HID-compliant consumer control device
  - HID-compliant device
  - HID-compliant device
  - USB Input Device
  - USB Input Device
  - USB Input Device
  - USB Input Device
+ IDE ATA/ATAPI controllers
  - Asmedia 106x SATA Controller (driver 1.3.4.0)
  - ATA Channel 0
  - ATA Channel 1
  - Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller (driver 11.6.0.1030)
+ Imaging devices
  - Logitech HD Webcam C615 (driver 13.51.823.0)
+ Keyboards
  - HID Keyboard Device
  - HID Keyboard Device
+ Mice and other pointing devices
  - HID-compliant mouse
+ Monitors
  - Generic PnP Monitor
+ Network adapters
  - Intel(R) 82579V Gigabit Network Connection (driver 12.2.45.0)
  - Microsoft ISATAP Adapter
  - Microsoft ISATAP Adapter #2
  - Realtek PCIe GBE Family Controller (driver 7.58.411.2012)
  - Teredo Tunneling Pseudo-Interface
  - WAN Miniport (IKEv2)
  - WAN Miniport (IP)
  - WAN Miniport (IPv6)
  - WAN Miniport (L2TP)
  - WAN Miniport (Network Monitor)
  - WAN Miniport (PPPOE)
  - WAN Miniport (PPTP)
  - WAN Miniport (SSTP)
+ Portable Devices
  - J:\
  - K:\
  - L:\
  - N:\
+ Processors
  - Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
  - Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
  - Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
  - Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
+ Sound, video and game controllers
  - HD Webcam C615 (driver 13.51.823.0)
  - High Definition Audio Device
  - Realtek High Definition Audio (driver 6.0.1.6699)
+ Storage controllers
  - ASUS BOT Storage Driver (driver 5.28.9.0)
  - Marvell 91xx SATA 6G Controller (driver 1.2.0.1014)
  - Virtual CloneDrive (driver 5.4.7.0)
+ Storage volume shadow copies
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
+ System devices
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fixed Feature Button
  - ACPI Power Button
  - ACPI Thermal Zone
  - ACPI Thermal Zone
  - Composite Bus Enumerator
  - Direct memory access controller
  - File as Volume Driver
  - High Definition Audio Controller
  - High Definition Audio Controller
  - High precision event timer
  - Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10 (driver 9.3.0.1011)
  - Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18 (driver 9.3.0.1011)
  - Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C (driver 9.3.0.1011)
  - Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E (driver 9.3.0.1011)
  - Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22 (driver 9.3.0.1011)
  - Intel(R) 82802 Firmware Hub Device
  - Intel(R) Management Engine Interface
  - Intel(R) Watchdog Timer Driver (Intel(R) WDT) (driver 7.0.1097.0)
  - Intel(R) Z77 Express Chipset LPC Controller - 1E44 (driver 9.3.0.1011)
  - Marvell 91xx Config Device (driver 1.2.0.1014)
  - Microsoft ACPI-Compliant Embedded Controller
  - Microsoft ACPI-Compliant System
  - Microsoft System Management BIOS Driver
  - Microsoft Virtual Drive Enumerator Driver
  - Microsoft Windows Management Interface for ACPI
  - Microsoft Windows Management Interface for ACPI
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Numeric data processor
  - PCI bus (driver 1.0.5.235)
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - Plug and Play Software Device Enumerator
  - Programmable interrupt controller
  - Remote Desktop Device Redirector Bus
  - System board
  - System CMOS/real time clock
  - System timer
  - Terminal Server Keyboard Driver
  - Terminal Server Mouse Driver
  - UMBus Enumerator
  - UMBus Enumerator
  - UMBus Root Bus Enumerator
  - Volume Manager
  - Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150 (driver 9.3.0.1011)
  - Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151 (driver 9.3.0.1011)
+ Universal Serial Bus controllers
  - ASMedia XHCI Controller (driver 1.14.3.0)
  - ASMedia XHCI Controller (driver 1.14.3.0)
  - ASUS USB 3.0 Boost Storage Driver (driver 5.28.9.0)
  - Generic USB Hub
  - Generic USB Hub
  - Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26 (driver 9.3.0.1011)
  - Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D (driver 9.3.0.1011)
  - Intel(R) USB 3.0 eXtensible Host Controller (driver 1.0.5.235)
  - Intel(R) USB 3.0 Root Hub (driver 1.0.5.235)
  - Logitech USB Camera (HD Webcam C615) (driver 13.51.823.0)
  - USB Composite Device
  - USB Composite Device
  - USB Mass Storage Device
  - USB Root Hub
  - USB Root Hub (driver 1.14.3.0)
  - USB Root Hub (driver 1.14.3.0)
  - USB Root Hub

stack dump:
0018f688  9c f6 18 00 1c 5a 28 00 - 86 02 20 00 1c 5a 28 00  .....Z(... ..Z(.
0018f698  d2 fe 9c 77 a0 ed 22 76 - ff ff ff ff d0 0b e7 07  ...w.."v........
0018f6a8  d0 f6 18 00 08 00 00 00 - c8 f6 18 00 08 f7 18 00  ................
0018f6b8  ef ab 46 00 ff ff ff ff - d0 0b e7 07 d0 f6 18 00  ..F.............
0018f6c8  08 00 00 00 d8 f6 18 00 - 34 74 70 78 45 64 61 6d  ........4tpxEdam
0018f6d8  08 00 00 00 c8 0e e7 07 - 40 5d 28 00 c8 0e e7 07  ........@](.....
0018f6e8  d5 30 4a 00 dd 30 4a 00 - 00 00 00 00 4c 62 6a 00  .0J..0J.....Lbj.
0018f6f8  14 f7 18 00 00 00 00 00 - 00 00 00 00 56 20 64 00  ............V d.
0018f708  c0 f7 18 00 8c 32 4a 00 - 74 5a 28 00 de fa ed 0e  .....2J.tZ(.....
0018f718  03 00 00 00 4c 62 6a 00 - 00 00 00 00 88 f7 18 00  ....Lbj.........
0018f728  3d c5 22 76 88 f7 18 00 - 4f c5 22 76 38 f7 18 00  =."v....O."v8...
0018f738  de fa ed 0e 01 00 00 00 - 00 00 00 00 4f c5 22 76  ............O."v
0018f748  07 00 00 00 56 20 64 00 - 70 a4 cf 02 00 00 00 00  ....V d.p.......
0018f758  4c 62 6a 00 00 00 00 00 - c0 f7 18 00 bc f7 18 00  Lbj.............
0018f768  00 00 00 00 4c 62 6a 00 - c0 f7 18 00 88 f7 18 00  ....Lbj.........
0018f778  00 00 00 00 00 57 28 00 - 00 00 00 00 30 57 28 00  .....W(.....0W(.
0018f788  c0 f7 18 00 56 20 64 00 - de fa ed 0e 01 00 00 00  ....V d.........
0018f798  07 00 00 00 a0 f7 18 00 - 56 20 64 00 70 a4 cf 02  ........V d.p...
0018f7a8  00 00 00 00 4c 62 6a 00 - 00 00 00 00 c0 f7 18 00  ....Lbj.........
0018f7b8  bc f7 18 00 e0 db c9 02 - d0 f7 18 00 46 1f 64 00  ............F.d.

disassembling:
[...]
0064203e       jnz     loc_642056
00642040       mov     ecx, $642068
00642045       mov     dl, 1
00642047       mov     eax, [$4474d8]
0064204c       call    -$1ed025 ($45502c)     ; System.SysUtils.Exception.Create
00642051     > call    -$23835e ($409cf8)     ; System.@RaiseExcept
00642056 215   pop     ecx
00642057       pop     ebp
00642058       ret

error details:
Just trying to copy a couple of folders (using CTRL+C, then CTRL+V), soon after installing the new Teracopy 3.26. I've made sure the initial setup was carried out with admin rights.

bugreport2.txt (19,903 bytes)
bugreport1.txt (18,606 bytes)
date/time          : 2017-10-27, 09:45:53, 830ms
computer name      : MACHINA
user name          : Marc
registered owner   : Marc
operating system   : Windows 7 x64 Service Pack 1 build 7601
system language    : French
system up time     : 6 minutes 56 seconds
program up time    : 6 seconds
processors         : 4x Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
physical memory    : 20660/24519 MB (free/total)
free disk space    : (C:) 125.95 GB
display mode       : 1920x1080, 32 bit
process id         : $14b4
allocated memory   : 94.88 MB
largest free block : 1.25 GB
command line       : "C:\Program Files\TeraCopy\teracopy.exe" Copy *"C:\Users\Marc\AppData\Roaming\TeraCopy\FileList.dat" "Z:\"
executable         : teracopy.exe
exec. date/time    : 2017-10-16 23:03
version            : 3.2.6.0
compiled with      : Delphi 10.1 Berlin
madExcept version  : 4.0.18
contact name       : marc
contact email      : marc.laurencelle@gmail.com
callstack crc      : $fdad991b, $259faf13, $00000000
exception number   : 1
exception class    : Exception
exception message  : This hashing algorithm is not available in your OS.

main thread ($1498):
00642051 +0cd teracopy.exe Hashes    213  +10 THash.init
00641f41 +221 teracopy.exe Hashes    199  +36 THash.setup
00641cfb +027 teracopy.exe Hashes    156   +2 THash.Create
00672ff5 +135 teracopy.exe FileList  602  +22 TFileList.Create
0069b5c9 +025 teracopy.exe Main     1079   +3 NewFileList
006a3d47 +0e7 teracopy.exe Main     5968   +3 HandleCommand
006a65d9 +38d teracopy.exe Main     6952 +152 WindowProc
75a696c0 +047 user32.dll                      SendMessageW
75a70d60 +016 user32.dll                      CallWindowProcW
7305f5ad +041 comctl32.dll                    DefSubclassProc
75a67885 +00a user32.dll                      DispatchMessageW
006a6e93 +55f teracopy.exe Main     7443 +270 WinMain
74e33368 +010 kernel32.dll                    BaseThreadInitThunk

main thread ($1498), inner exception level 1:
>> Exception, This hashing algorithm is not available in your OS
00642051 +0cd teracopy.exe Hashes    213  +10 THash.init
00641f41 +221 teracopy.exe Hashes    199  +36 THash.setup
00641cfb +027 teracopy.exe Hashes    156   +2 THash.Create
00672ff5 +135 teracopy.exe FileList  602  +22 TFileList.Create
0069b5c9 +025 teracopy.exe Main     1079   +3 NewFileList
006a3d47 +0e7 teracopy.exe Main     5968   +3 HandleCommand
006a65d9 +38d teracopy.exe Main     6952 +152 WindowProc
75a696c0 +047 user32.dll                      SendMessageW
75a70d60 +016 user32.dll                      CallWindowProcW
7305f5ad +041 comctl32.dll                    DefSubclassProc
75a67885 +00a user32.dll                      DispatchMessageW
006a6e93 +55f teracopy.exe Main     7443 +270 WinMain
74e33368 +010 kernel32.dll                    BaseThreadInitThunk

thread $1484:
77231f4f +0b ntdll.dll     NtWaitForWorkViaWorkerFactory
74e33368 +10 kernel32.dll  BaseThreadInitThunk

thread $1748:
77231f4f +0b ntdll.dll     NtWaitForWorkViaWorkerFactory
74e33368 +10 kernel32.dll  BaseThreadInitThunk

thread $fe8:
77230166 +0e ntdll.dll     NtWaitForMultipleObjects
74e33368 +10 kernel32.dll  BaseThreadInitThunk

modules:
00400000 teracopy.exe         3.2.6.0            C:\Program Files\TeraCopy
594d0000 explorerframe.dll    6.1.7601.23893     C:\Windows\system32
59640000 d2d1.dll             6.2.9200.16765     C:\Windows\system32
5add0000 DWRITE.DLL           6.2.9200.22164     C:\Windows\system32
5f5f0000 DUI70.dll            6.1.7600.16385     C:\Windows\system32
5f6b0000 FaultRep.dll         6.1.7601.17514     C:\Windows\system32
5f7b0000 DUser.dll            6.1.7600.16385     C:\Windows\system32
608d0000 windowscodecs.dll    6.2.9200.21830     C:\Windows\system32
63d40000 nvwgf2um.dll         21.21.13.7595      C:\Windows\system32
64dd0000 DXGIDebug.dll        9.30.9600.16384    C:\Windows\system32
64df0000 dxgi.dll             6.2.9200.16492     C:\Windows\system32
64e40000 d3d11.dll            6.2.9200.16570     C:\Windows\system32
6d090000 dwmapi.dll           6.1.7601.18917     C:\Windows\system32
6e130000 wkscli.dll           6.1.7601.17514     C:\Windows\system32
6e140000 srvcli.dll           6.1.7601.17514     C:\Windows\system32
6e160000 netutils.dll         6.1.7601.17514     C:\Windows\system32
6e170000 netapi32.dll         6.1.7601.17887     C:\Windows\system32
6f250000 bcryptprimitives.dll 6.1.7601.23451     C:\Windows\SysWOW64
6f290000 bcrypt.dll           6.1.7601.23915     C:\Windows\system32
6f410000 ntmarta.dll          6.1.7600.16385     C:\Windows\system32
71780000 propsys.dll          7.0.7601.17514     C:\Windows\system32
72a00000 wsock32.dll          6.1.7600.16385     C:\Windows\system32
72cf0000 uxtheme.dll          6.1.7600.16385     C:\Windows\system32
72d70000 winmm.dll            6.1.7601.17514     C:\Windows\system32
72dc0000 rsaenh.dll           6.1.7600.16385     C:\Windows\system32
72e00000 CRYPTSP.dll          6.1.7601.23471     C:\Windows\system32
73030000 comctl32.dll         6.10.7601.18837    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d
74120000 powrprof.dll         6.1.7600.16385     C:\Windows\system32
74930000 version.dll          6.1.7600.16385     C:\Windows\system32
74aa0000 CRYPTBASE.dll        6.1.7601.23915     C:\Windows\syswow64
74ab0000 SspiCli.dll          6.1.7601.23915     C:\Windows\syswow64
74b10000 USERENV.dll          6.1.7601.17514     C:\Windows\syswow64
74b30000 MSASN1.dll           6.1.7601.17514     C:\Windows\syswow64
74b40000 WLDAP32.dll          6.1.7601.23889     C:\Windows\syswow64
74b90000 KERNELBASE.dll       6.1.7601.23915     C:\Windows\syswow64
74e20000 kernel32.dll         6.1.7601.23915     C:\Windows\syswow64
74f30000 sechost.dll          6.1.7600.16385     C:\Windows\SysWOW64
74f50000 ole32.dll            6.1.7601.23889     C:\Windows\syswow64
750b0000 oleaut32.dll         6.1.7601.23775     C:\Windows\syswow64
75150000 ADVAPI32.dll         6.1.7601.23915     C:\Windows\syswow64
75200000 CRYPT32.dll          6.1.7601.23769     C:\Windows\syswow64
75330000 USP10.dll            1.626.7601.23894   C:\Windows\syswow64
75460000 comdlg32.dll         6.1.7601.17514     C:\Windows\syswow64
754f0000 SHLWAPI.dll          6.1.7601.17514     C:\Windows\syswow64
75550000 WS2_32.dll           6.1.7601.23451     C:\Windows\syswow64
755a0000 IMM32.DLL            6.1.7601.17514     C:\Windows\system32
758b0000 WINTRUST.dll         6.1.7601.23769     C:\Windows\syswow64
759a0000 CLBCatQ.DLL          2001.12.8530.16385 C:\Windows\syswow64
75a30000 DEVOBJ.dll           6.1.7601.17621     C:\Windows\syswow64
75a50000 user32.dll           6.1.7601.23594     C:\Windows\syswow64
75b50000 GDI32.dll            6.1.7601.23914     C:\Windows\syswow64
75be0000 MSCTF.dll            6.1.7601.23915     C:\Windows\syswow64
75cb0000 RPCRT4.dll           6.1.7601.23915     C:\Windows\syswow64
75da0000 NSI.dll              6.1.7601.23889     C:\Windows\syswow64
75dc0000 LPK.dll              6.1.7601.23807     C:\Windows\syswow64
75dd0000 shell32.dll          6.1.7601.23893     C:\Windows\syswow64
76a20000 msvcrt.dll           7.0.7601.17744     C:\Windows\syswow64
76ad0000 CFGMGR32.dll         6.1.7601.17621     C:\Windows\syswow64
76b00000 profapi.dll          6.1.7600.16385     C:\Windows\syswow64
76c70000 SETUPAPI.dll         6.1.7601.17514     C:\Windows\syswow64
77210000 ntdll.dll            6.1.7601.23915     C:\Windows\SysWOW64

processes:
0000 Idle                      0 0   0
0004 System                    0 0   0
01a8 smss.exe                  0 0   0
02ec csrss.exe                 0 0   0
032c wininit.exe               0 0   0
0340 csrss.exe                 1 0   0
0374 services.exe              0 0   0
038c winlogon.exe              1 0   0
0398 lsass.exe                 0 0   0
03a4 lsm.exe                   0 0   0
027c svchost.exe               0 0   0
030c svchost.exe               0 0   0
0408 MsMpEng.exe               0 0   0
045c svchost.exe               0 0   0
047c svchost.exe               0 0   0
04a4 svchost.exe               0 0   0
04c0 svchost.exe               0 0   0
0508 audiodg.exe               0 0   0
0530 svchost.exe               0 0   0
0594 svchost.exe               0 0   0
062c spoolsv.exe               0 0   0
0654 svchost.exe               0 0   0
06bc atkexComSvc.exe           0 0   0
073c aaHMSvc.exe               0 0   0
0768 AsSysCtrlService.exe      0 0   0
0790 AsusFanControlService.exe 0 0   0
07c4 NetlmService.exe          0 0   0
07dc svchost.exe               0 0   0
041c DTSU2PAuSrv64.exe         0 0   0
07cc hasplms.exe               0 0   0
082c HeciServer.exe            0 0   0
084c IPROSetMonitor.exe        0 0   0
086c Jhi_service.exe           0 0   0
08a8 NVDisplay.Container.exe   0 0   0
08d4 PnkBstrA.exe              0 0   0
0904 sqlwriter.exe             0 0   0
092c svchost.exe               0 0   0
0948 TeamViewer_Service.exe    0 0   0
0984 nvxdsync.exe              1 0   0
09c8 AudioDevMon.exe           0 0   0
0b24 taskhost.exe              1 38  27  normal
0b58 WmiPrvSE.exe              0 0   0
0bd8 dwm.exe                   1 16  2   high
0884 taskeng.exe               1 0   0
09d8 AsRoutineController.exe   1 0   0
0a40 explorer.exe              1 478 352 normal
0f94 NisSrv.exe                0 0   0
0c54 svchost.exe               0 0   0
0cc0 WUDFHost.exe              0 0   0
0e00 RtkNGUI64.exe             1 20  29  normal
0e18 RAVBg64.exe               1 16  14  normal
0e34 msseces.exe               1 143 59  normal
0d14 flux.exe                  1 21  12  normal C:\Users\Marc\AppData\Local\FluxSoftware\Flux
0d20 SearchIndexer.exe         0 0   0
0dd8 Dropbox.exe               1 38  36  normal C:\Users\Marc\AppData\Roaming\Dropbox\bin
0dcc iusb3mon.exe              1 18  7   normal C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application
0d18 jusched.exe               1 9   2   normal C:\Program Files (x86)\Common Files\Java\Java Update
0e4c Dropbox.exe               1 9   4   normal C:\Users\Marc\AppData\Roaming\Dropbox\bin
0ae4 Dropbox.exe               1 4   1   normal C:\Users\Marc\AppData\Roaming\Dropbox\bin
102c SearchProtocolHost.exe    0 0   0
1038 svchost.exe               0 0   0
110c svchost.exe               0 0   0
1250 TurboVHelp.exe            1 0   0
0d7c WmiPrvSE.exe              0 0   0
100c ICCProxy.exe              0 0   0
0140 IAStorIcon.exe            1 33  15  normal C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology
04b8 EPUHelp.exe               1 0   0
0f64 AI Suite II.exe           1 0   0
13bc AlertHelper.exe           1 0   0
14b8 FABS.exe                  0 0   0
14e8 IAStorDataMgrSvc.exe      0 0   0
0e88 LMS.exe                   0 0   0
15e0 sppsvc.exe                0 0   0
16d8 UNS.exe                   0 0   0
1570 TeraCopyService.exe       0 0   0
1770 TrustedInstaller.exe      0 0   0
14b4 teracopy.exe              1 156 69  normal C:\Program Files\TeraCopy

hardware:
+ Acronis Devices
  - Acronis TIB Mounter (driver 4.3.0.2138)
  - Acronis Virtual Disk Bus (driver 1.1.0.2105)
+ Computer
  - ACPI x64-based PC
+ Disk drives
  - ATA ST3000DM001-9YN1 SCSI Disk Device
  - FCR-HS3       -0 USB Device
  - FCR-HS3       -1 USB Device
  - FCR-HS3       -2 USB Device
  - FCR-HS3       -3 USB Device
+ Display adapters
  - NVIDIA GeForce GTX 660 Ti (driver 21.21.13.7595)
+ DVD/CD-ROM drives
  - ATAPI iHAS424   B SCSI CdRom Device
  - ELBY CLONEDRIVE SCSI CdRom Device
+ Human Interface Devices
  - HID-compliant consumer control device
  - HID-compliant device
  - HID-compliant device
  - USB Input Device
  - USB Input Device
  - USB Input Device
  - USB Input Device
+ IDE ATA/ATAPI controllers
  - Asmedia 106x SATA Controller (driver 1.3.4.0)
  - ATA Channel 0
  - ATA Channel 1
  - Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller (driver 11.6.0.1030)
+ Keyboards
  - HID Keyboard Device
  - HID Keyboard Device
+ Mice and other pointing devices
  - HID-compliant mouse
+ Monitors
  - Generic PnP Monitor
+ Network adapters
  - Intel(R) 82579V Gigabit Network Connection (driver 12.2.45.0)
  - Microsoft ISATAP Adapter
  - Microsoft ISATAP Adapter #2
  - Realtek PCIe GBE Family Controller (driver 7.58.411.2012)
  - Teredo Tunneling Pseudo-Interface
  - WAN Miniport (IKEv2)
  - WAN Miniport (IP)
  - WAN Miniport (IPv6)
  - WAN Miniport (L2TP)
  - WAN Miniport (Network Monitor)
  - WAN Miniport (PPPOE)
  - WAN Miniport (PPTP)
  - WAN Miniport (SSTP)
+ Portable Devices
  - J:\
  - K:\
  - L:\
  - N:\
+ Processors
  - Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
  - Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
  - Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
  - Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
+ Sound, video and game controllers
  - High Definition Audio Device
  - Realtek High Definition Audio (driver 6.0.1.6699)
+ Storage controllers
  - Marvell 91xx SATA 6G Controller (driver 1.2.0.1014)
  - Virtual CloneDrive (driver 5.4.7.0)
+ Storage volume shadow copies
  - Generic volume shadow copy
  - Generic volume shadow copy
  - Generic volume shadow copy
+ System devices
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fan
  - ACPI Fixed Feature Button
  - ACPI Power Button
  - ACPI Thermal Zone
  - ACPI Thermal Zone
  - Composite Bus Enumerator
  - Direct memory access controller
  - File as Volume Driver
  - High Definition Audio Controller
  - High Definition Audio Controller
  - High precision event timer
  - Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10 (driver 9.3.0.1011)
  - Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18 (driver 9.3.0.1011)
  - Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C (driver 9.3.0.1011)
  - Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E (driver 9.3.0.1011)
  - Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22 (driver 9.3.0.1011)
  - Intel(R) 82802 Firmware Hub Device
  - Intel(R) Management Engine Interface
  - Intel(R) Watchdog Timer Driver (Intel(R) WDT) (driver 7.0.1097.0)
  - Intel(R) Z77 Express Chipset LPC Controller - 1E44 (driver 9.3.0.1011)
  - Marvell 91xx Config Device (driver 1.2.0.1014)
  - Microsoft ACPI-Compliant Embedded Controller
  - Microsoft ACPI-Compliant System
  - Microsoft System Management BIOS Driver
  - Microsoft Virtual Drive Enumerator Driver
  - Microsoft Windows Management Interface for ACPI
  - Microsoft Windows Management Interface for ACPI
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Numeric data processor
  - PCI bus (driver 1.0.5.235)
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - PCI standard PCI-to-PCI bridge
  - Plug and Play Software Device Enumerator
  - Programmable interrupt controller
  - Remote Desktop Device Redirector Bus
  - System board
  - System CMOS/real time clock
  - System timer
  - Terminal Server Keyboard Driver
  - Terminal Server Mouse Driver
  - UMBus Enumerator
  - UMBus Enumerator
  - UMBus Root Bus Enumerator
  - Volume Manager
  - Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150 (driver 9.3.0.1011)
  - Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151 (driver 9.3.0.1011)
+ Universal Serial Bus controllers
  - ASMedia XHCI Controller (driver 1.14.3.0)
  - ASMedia XHCI Controller (driver 1.14.3.0)
  - Generic USB Hub
  - Generic USB Hub
  - Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26 (driver 9.3.0.1011)
  - Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D (driver 9.3.0.1011)
  - Intel(R) USB 3.0 eXtensible Host Controller (driver 1.0.5.235)
  - Intel(R) USB 3.0 Root Hub (driver 1.0.5.235)
  - USB Composite Device
  - USB Composite Device
  - USB Mass Storage Device
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub (driver 1.14.3.0)
  - USB Root Hub (driver 1.14.3.0)

stack dump:
0018f688  80 00 22 77 20 ab ed 00 - 00 00 00 00 84 00 00 00  .."w ...........
0018f698  00 00 00 00 90 04 a4 03 - 5c f4 05 73 72 26 24 77  ........\..sr&$w
0018f6a8  00 00 00 00 a4 48 a7 75 - be 37 05 73 90 04 00 00  .....H.u.7.s....
0018f6b8  a4 03 00 00 10 03 0a 00 - f0 c3 72 05 74 c1 05 73  ..........r.t..s
0018f6c8  2c 70 a6 75 70 b3 ec 00 - 00 00 00 00 ec ff ff ff  ,p.up...........
0018f6d8  38 70 a6 75 c4 cf 7c b4 - fe ff ff ff 00 00 00 00  8p.u..|.........
0018f6e8  47 00 00 00 dc f6 18 00 - 98 84 a6 75 20 f8 18 00  G..........u ...
0018f6f8  b6 a6 ac 75 80 48 c2 c1 - 4c f9 18 00 10 03 0a 00  ...u.H..L.......
0018f708  7f 0f d0 72 10 03 0a 00 - ec ff ff ff fe ff ff ff  ...r............
0018f718  00 00 00 00 47 00 00 00 - 38 f7 18 00 47 0f d0 72  ....G...8...G..r
0018f728  10 03 0a 00 40 f7 18 00 - 34 f7 18 00 00 00 00 00  ....@...4.......
0018f738  48 f7 18 00 28 0f d0 72 - 00 00 00 00 00 00 00 00  H...(..r........
0018f748  58 f7 18 00 a6 0f d0 72 - 10 03 0a 00 97 18 00 00  X......r........
0018f758  b4 f7 18 00 73 0d d0 72 - 00 00 00 00 01 00 00 00  ....s..r........
0018f768  39 bf 05 73 f0 f8 18 00 - 14 f8 18 00 00 00 00 00  9..s............
0018f778  01 00 00 00 39 bf 05 73 - 00 00 00 00 00 00 00 00  ....9..s........
0018f788  00 00 00 00 b8 f7 18 00 - fa 62 a6 75 10 03 0a 00  .........b.u....
0018f798  39 bf 05 73 70 b3 ec 00 - 70 b3 ec 00 e4 f7 18 00  9..sp...p.......
0018f7a8  2c 70 a6 75 70 b3 ec 00 - 00 00 00 00 00 00 00 00  ,p.up...........
0018f7b8  38 70 a6 75 24 cf 7c b4 - 10 03 0a 00 39 bf 05 73  8p.u$.|.....9..s

disassembling:
[...]
0064203e       jnz     loc_642056
00642040       mov     ecx, $642068
00642045       mov     dl, 1
00642047       mov     eax, [$4474d8]
0064204c       call    -$1ed025 ($45502c)     ; System.SysUtils.Exception.Create
00642051     > call    -$23835e ($409cf8)     ; System.@RaiseExcept
00642056 215   pop     ecx
00642057       pop     ebp
00642058       ret

error details:
simply when click the (+) Create new list button

bugreport1.txt (18,606 bytes)

Issue History

Date Modified Username Field Change
2018-01-05 23:25 marqisoft4cs New Issue
2018-01-05 23:25 marqisoft4cs File Added: bugreport1.txt
2018-01-05 23:25 marqisoft4cs File Added: bugreport2.txt