View Issue Details

IDProjectCategoryView StatusLast Update
0000291TeraCopyUIpublic2018-04-03 08:59
Status assignedResolutionopen 
Product Version3.26 
Target VersionFixed in Version 
Summary0000291: ui problem in terracopy 3.x
Descriptionmain ui of app have some problem
it comes in the background of app
and when i move the window it will remain that background
and when i minimize and restore the window it will white and blank
see the screenshot i attached

this problem start with v3.1 but upgrading to 3.26 still dosn't solve the problem
TagsNo tags attached.
OSWindows 10
OS Version64 bit




2017-11-26 18:18

reporter   ~0000201

screenshots not uploaded in previous attempt.
i upload it again


2017-11-26 18:24

reporter   ~0000202


Screenshot (32).png (860,454 bytes)


2017-11-26 18:26

reporter   ~0000203


Screenshot (34).png (848,657 bytes)


2017-11-26 18:27

reporter   ~0000204


Screenshot (35).png (806,129 bytes)


2017-12-10 06:27

reporter   ~0000205

Ich habe das genau gleiche Problem auf
- Windows 7 Professional, 6.1.7601 Service Pack 1 Build 7601
- Intel Core 2 Duo P8700
- Mobile Intel 4 Series Express Chipset
Das Problem gibt es bei allen 3.x Versionen die ich probiert habe, die 2.x Versionen funktionieren problemlos.

Tera Copy 3.26 problem.pdf (143,175 bytes)


2018-03-11 00:07

administrator   ~0000228

Please test version 3.3 ( and run DebugView ( to see if there will be any error.


2018-04-03 08:59

reporter   ~0000235

I have now investigated as suggested in the latest posting.
- Installed the Version 3.3
- The problem decribed earlier persists
- Ran DbgView alongside - the file is attached - cannot say whether there is any error

On my Sony Vaio computer there are two Profiles: on my profile any Version 3.x of Teracopy demonstrates the problem we are trying to solve here.
BUT I have found out that on the profile of my wife any Version 3.x of Teracopy works fine (i.e. without the error). The DbgView produces exactly same records as on my profile. I was investigating what difference could it be that's causing the malfunction in my profile and found out that it is the Aero theme of windows. On my profile it is on, my wife uses no Aero theme. When I switch my wife's profile theme to Aero the TeraCopy stops working properly.


Sony Vaio Profile O.LOG (556 bytes)

Issue History

Date Modified Username Field Change
2017-11-26 18:14 mahpooya New Issue
2017-11-26 18:18 mahpooya Note Added: 0000201
2017-11-26 18:24 mahpooya File Added: Screenshot (32).png
2017-11-26 18:24 mahpooya Note Added: 0000202
2017-11-26 18:26 mahpooya File Added: Screenshot (34).png
2017-11-26 18:26 mahpooya Note Added: 0000203
2017-11-26 18:27 mahpooya File Added: Screenshot (35).png
2017-11-26 18:27 mahpooya Note Added: 0000204
2017-12-10 06:27 Pianist File Added: Tera Copy 3.26 problem.pdf
2017-12-10 06:27 Pianist Note Added: 0000205
2018-03-04 11:19 CodeSector Status new => assigned
2018-03-11 00:07 CodeSector Note Added: 0000228
2018-04-03 08:59 Pianist File Added: Sony Vaio Profile O.LOG
2018-04-03 08:59 Pianist Note Added: 0000235