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IDProjectCategoryView StatusLast Update
0000237TeraCopyEnginepublic2017-09-14 12:00
Reportertcbluemoon33333 
PrioritynormalSeveritymajorReproducibilityalways
Status newResolutionopen 
Product Version3.2 
Target VersionFixed in Version 
Summary0000237: Deleting both files during move operation
DescriptionTC is deleting both files (Source and Destination) after an aborted move operation
Steps To ReproduceStart a move of a large file between two different drives. after move begins, abort the move. This causes then for both files to be deleted. It should leave the source file intact.
TagsAbort Move, Delete, file, Move, Urgent, Win10x64
OSWindows 10
OS Version64 bit

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quinnmjcj

2017-08-31 12:51

reporter   ~0000160

This bug is a deal-killer for me - I've uninstalled Tercopy until it's fixed.

Dean0

2017-09-14 07:16

reporter   ~0000163

It's impossible to understate how serious this bug is. I use TeraCopy to ensure I never lose data when moving critical files between devices. Now I've just discovered that COMPLETELY contrary to all expectation, aborting a move will delete both source and target- destroying the very file I'm trying to use TeraCopy to protect.

I consider myself very, very lucky that I discovered this while moving a file that I could just re-download. It COULD have been a total disaster. There are TeraCopy users out there for whom it certainly will be.
Your users WILL lose critical, irreplaceable files because of this bug!

This bug needs to be treated as CRITICALLY URGENT. You need it fixed YESTERDAY. You need to put up a big red "product recall" notice for TeraCopy on your homepage, and if you have contact emails for any of your customers, you need to send them emails warning them about it RIGHT NOW.

This is just about as serious a bug as it is possible to get, unless you're writing control software for pacemakers or airline control systems. It should never have gotten past testing!

Issue History

Date Modified Username Field Change
2017-08-09 12:02 tcbluemoon33333 New Issue
2017-08-22 13:39 tcbluemoon33333 Tag Attached: file
2017-08-22 13:39 tcbluemoon33333 Tag Attached: Win10x64
2017-08-22 13:40 tcbluemoon33333 Tag Attached: Abort Move
2017-08-22 13:40 tcbluemoon33333 Tag Attached: Delete
2017-08-22 13:40 tcbluemoon33333 Tag Attached: Move
2017-08-22 13:40 tcbluemoon33333 Tag Attached: Urgent
2017-08-31 12:51 quinnmjcj Note Added: 0000160
2017-09-14 07:16 Dean0 Note Added: 0000163