View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0000237||TeraCopy||Engine||public||2017-08-09 12:02||2017-09-20 13:38|
|Target Version||Fixed in Version||3.21|
|Summary||0000237: Deleting both files during move operation|
|Description||TC is deleting both files (Source and Destination) after an aborted move operation|
|Steps To Reproduce||Start a move of a large file between two different drives. after move begins, abort the move. This causes then for both files to be deleted. It should leave the source file intact.|
|Tags||Abort Move, Delete, file, Move, Urgent, Win10x64|
|OS Version||64 bit|
||This bug is a deal-killer for me - I've uninstalled Tercopy until it's fixed.|
It's impossible to understate how serious this bug is. I use TeraCopy to ensure I never lose data when moving critical files between devices. Now I've just discovered that COMPLETELY contrary to all expectation, aborting a move will delete both source and target- destroying the very file I'm trying to use TeraCopy to protect.
I consider myself very, very lucky that I discovered this while moving a file that I could just re-download. It COULD have been a total disaster. There are TeraCopy users out there for whom it certainly will be.
Your users WILL lose critical, irreplaceable files because of this bug!
This bug needs to be treated as CRITICALLY URGENT. You need it fixed YESTERDAY. You need to put up a big red "product recall" notice for TeraCopy on your homepage, and if you have contact emails for any of your customers, you need to send them emails warning them about it RIGHT NOW.
This is just about as serious a bug as it is possible to get, unless you're writing control software for pacemakers or airline control systems. It should never have gotten past testing!
|2017-08-09 12:02||tcbluemoon33333||New Issue|
|2017-08-22 13:39||tcbluemoon33333||Tag Attached: file|
|2017-08-22 13:39||tcbluemoon33333||Tag Attached: Win10x64|
|2017-08-22 13:40||tcbluemoon33333||Tag Attached: Abort Move|
|2017-08-22 13:40||tcbluemoon33333||Tag Attached: Delete|
|2017-08-22 13:40||tcbluemoon33333||Tag Attached: Move|
|2017-08-22 13:40||tcbluemoon33333||Tag Attached: Urgent|
|2017-08-31 12:51||quinnmjcj||Note Added: 0000160|
|2017-09-14 07:16||Dean0||Note Added: 0000163|
|2017-09-20 12:38||CodeSector||Status||new => resolved|
|2017-09-20 12:38||CodeSector||Resolution||open => fixed|
|2017-09-20 12:38||CodeSector||Fixed in Version||=> Upcoming|
|2017-09-20 13:38||CodeSector||Fixed in Version||Upcoming => 3.21|
|2017-09-20 13:38||CodeSector||OS Version||64 bit => 64 bit|