View Issue Details

IDProjectCategoryView StatusLast Update
0000225TeraCopy(No Category)public2017-09-26 07:27
Status closedResolutionno change required 
Product Version3.2 
Target VersionFixed in Version 
Summary0000225: teracopy 2.3 crashes always in Win10x64
Descriptionmaybe since the last Win10x64-update some weeks ago I can't copy large files to my backup-HDD (2 TB) in a docking station connected via USB3.
I got some windows-Event-ID 51 and always the copy crashed after 30-60 seconds as the windows explorer disappeared with "volume not available".

Now I upgraded to teracopy 3.2 and the first copy of a large file succeeded. Hope it helps other folks with same issue.
Steps To Reproducecopy with version 2.3 -> crash
copy with version 3.2 -> ok
Tagscrash, USB3, version, Win10x64
OSWindows 10
OS Version64 bit




2017-07-21 16:37

reporter   ~0000152

sorry terracopy-team
I was wrong.
The issue was my Gigabyte Mainboard GA-Z68MX-UD2H-B3 - Intel Z68 rev 1.3. Since some weeks my USB3 connectors on mainboard's rear site are unstable. Large copies always crash, even with my new WD-HDD 3 TB.
Found out that using a Fantec with SATA connected with the MB's rear side now works for me, even for large copy acts during 1 hour.


2017-09-26 07:27

administrator   ~0000177

Thanks for the update.

Issue History

Date Modified Username Field Change
2017-07-18 10:02 candide New Issue
2017-07-18 14:40 candide Tag Attached: crash
2017-07-18 14:40 candide Tag Attached: USB3
2017-07-18 14:40 candide Tag Attached: version
2017-07-18 14:40 candide Tag Attached: Win10x64
2017-07-21 16:37 candide Note Added: 0000152
2017-09-26 07:27 CodeSector Status new => closed
2017-09-26 07:27 CodeSector Resolution open => no change required
2017-09-26 07:27 CodeSector Note Added: 0000177