View Issue Details

IDProjectCategoryView StatusLast Update
0000176TeraCopyEnginepublic2017-06-12 01:38
Reporterrnbwpnt 
PrioritynormalSeveritycrashReproducibilityalways
Status newResolutionopen 
Product Version3.1 
Target VersionFixed in Version 
Summary0000176: Unable to Access SMB Mounts
DescriptionWindows 10 x64: When trying to copy from an SMB mount (drive Z) to any local drive, Teracopy produces "Unable to access: Z:\[folder]"

Dismissing the first dialog box produces: "Z:\[folder] Error opening source file: The system cannot find the path specified. Code: 3"

This did not occur with 2.x.
Steps To ReproduceDrag and drop a folder or files from an SMB mount to local
TagsNo tags attached.
OSWindows 10
OS Version64 bit

Relationships

related to 0000106 new Cannot copy to/from mapped network drive with TC 3.x 

Activities

dubepaul

2017-05-25 10:16

reporter   ~0000119

I can help you here! :) I don't work for CodeSector but I know why.
You are launching Teracopy "as Administrator" and this user (aka. Administrator) does NOT have your Z: drive mapped to that network location.
Instead, try using \\server\folder.
Also you can, into cmd.exe as administrator, do the command: cmdkey /add:server /user:username /pass:password it will give Administrator the good credentials for your drive/folder :)

Hope it helped,

Paul

AtomicPyroX

2017-06-01 17:39

reporter   ~0000122

I can help a little bit more, I just did this on my work computer that was having problems. For some reason admin programs do not see drives mapped with lower user permissions without this registry key added. From https://support.microsoft.com/en-us/help/3035277/mapped-drives-are-not-available-from-an-elevated-prompt-when-uac-is-configured-to-prompt-for-credentials-in-windows:

Detail to configure the EnableLinkedConnections" registry entry

1. In Registry Editor, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
2. Right-click Configuration, click New, and then click DWORD (32-bit) Value.
3. Name the new registry entry as EnableLinkedConnections.
4. Double-click the EnableLinkedConnections registry entry.
5. In the Edit DWORD Value dialog box, type 1 in the Value data field, and then click OK.
6. Exit Registry Editor, and then restart the computer.

Now Admin Elevated programs can see my drive links. Be sure to backup your registry before making changes.

Issue History

Date Modified Username Field Change
2017-05-15 09:38 rnbwpnt New Issue
2017-05-25 10:16 dubepaul Note Added: 0000119
2017-06-01 17:39 AtomicPyroX Note Added: 0000122
2017-06-12 01:38 CodeSector Relationship added related to 0000106